Solutions
Atomic AI
Turn your AI into UI with Atomic
Atomic action cards are structured UI components for when AI needs to guide decisions, capture approvals, and create auditable pathways to action.
How can we help today?
I want to change when I pay my power bill
Give your AI Agents the tools to send Atomic action cards.
When your AI detects a moment that needs structure—a decision point, an approval, a complex choice—it can instantly generate and send the right action card.
Important decisions
Your AI agent recognises a customer needs to choose a payment plan → sends a comparison card with clear options through Atomic.
Approval requests
Your AI agent identifies an approval is needed → deploys a structured review card with accept/decline actions through Atomic.
Guided next steps
Your AI agent determines next best actions → presents guided pathways, not written instructions through Atomic.
Actionable recommendations
Your AI agent surfaces recommendations → delivers them as actionable cards, not chat paragraphs, through Atomic.
Involve AI during Action Flows to evaluate, enrich and adapt
Action Flows can intelligently adapt by calling AI at critical moments. Your structured pathways can now combine points of dynamic AI input, without completely losing predictability. The flow controls the journey. AI powers the decisions.
Mid-flow evaluation
Example: User submits card with feedback options → AI assesses risk tier → flow branches to appropriate approval path.
Intelligent routing
Example: User completes initial cards → AI determines optimal specialist team → flow routes to right resolution path.
Dynamic enrichment
Example: Customer selects goal → AI personalises the next three cards based on their profile → flow continues with tailored options.
Context-aware guidance
Example: Flow presents options → AI adds contextual explanations based on user history → customer makes informed decision.
Use simple, low-code steps to get started fast
When you need to go further, take full control with our flexible Send Request API steps that enable to fully control how Atomic interacts with your AI service APIs.
Ship AI with confidence
Structured interfaces change what's possible with AI. Action cards give you predictable interaction patterns, even when AI influences the content. Test pathways, document decisions, maintain audit trails.
No black box conversations. No surprise outputs. No parsing chat logs. Just controlled interactions that legal can review and customers can trust. This is AI deployment without the interface risk.
Pre-built compliance
Every action card creates an immutable audit log of what was presented, when, and what the customer chose.
Deterministic outputs
Your AI chooses which cards to send, but the cards themselves are structured components which can have defined options and outcomes.
Version control
Roll back card designs, A/B test interactions, and update experiences without touching your AI logic.
Escape hatches
Cards and flows can include fallback options, human handoff points, and clear exit paths when AI confidence is low.
Preview before production
Test every card variation and flow path in draft before a single customer sees it.
Analytics by default
Track engagement, completion rates, and decision paths without additional instrumentation.
Provider agnostic
Works with any AI model or provider—OpenAI, Anthropic, your custom models—without lock-in.
Lifecycle control
Cancel delivered cards or stop entire flows immediately if issues arise, without stopping your AI service.
Atomic is the messaging platform powering the most trusted enterprise organisations
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Frequently asked questions
- Do we need to replace our existing chat interface to use Atomic?
- How do action cards integrate with our AI systems?
- Can we test action cards before deploying them to production?
- What makes action cards more compliant than chat interfaces?
- Do action cards work with streaming AI responses?
- Can our AI personalise content within action cards?
- How quickly can we implement action cards for our existing AI features?
- What happens if our AI sends an inappropriate card for the context?
- Can we A/B test different card designs without changing our AI?
- Do you support multi-step flows where AI is involved at decision points?
- Is there additional cost for AI-triggered cards or AI requests within flows?
- What if we need custom card types for our specific use case?
Next steps
We’re here when you’re ready.
We'd love to meet you, show you Atomic, discuss your situation, answer your questions and help you evaluate Atomic quickly and easily.
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Reach out with a question
Get hands-on with examples
Explore the docs